Privacy Policy

⭐ Privacy Policy – MoesHouse India

At MoesHouse India, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from moeshouse.in.

By using our website, you agree to the terms described below.

🟦 1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Address

  • Email address

  • Phone/WhatsApp number

  • Payment information (processed securely by payment providers)

Order Information

  • Products purchased

  • Delivery address

  • Transaction details

  • Order history

Technical Information

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Cookies & tracking data

We collect this information to provide and improve our services.

🟦 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide order updates and tracking

  • Respond to your questions and support requests

  • Improve our website and user experience

  • Detect fraud and secure our services

  • Send relevant updates or offers (only with your consent)

Your information is used only for legitimate business purposes.

🟦 3. How We Protect Your Information

We use secure technology and SSL encryption to protect your data.
Your payment information is handled by secure payment gateways.
We do not store sensitive payment details like full card numbers or CVV.

🟦 4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data only with:

Trusted Partners

  • Courier companies (for delivery)

  • Payment processors (for secure payments)

  • Customer support services

  • Technical service providers (to maintain our website)

These partners follow strict privacy and security standards.

🟦 5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve loading speed

  • Save your preferences

  • Show relevant products

  • Analyze website performance

You can disable cookies in your browser settings, but some features may not work properly.

🟦 6. Your Rights

You can contact us anytime to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data

  • Ask questions about how your data is used

We will respond within a reasonable time.

🟦 7. Data Storage & Retention

We keep your information only as long as needed for:

  • Order fulfillment

  • Legal requirements

  • Customer support

  • Warranty and return claims

After this period, data is securely deleted.

🟦 8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these websites.

🟦 9. Children's Privacy

Our website is not meant for children under 13.
We do not knowingly collect information from minors.

🟦 10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with an updated revision date.

🟦 11. Contact Us

For privacy questions, data requests, or concerns, contact us at:

MoesHouse India
Ground Floor, No 61, Rajan Complex
Alagar Kovil Main Rd, near SBI, Mellur, Tallakulam
Madurai, Tamil Nadu – 625002

Email: support@moeshouse.in
Phone/WhatsApp: +91 9487007988