Title
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
The MOES 2-in-1 Smart Gateway combines a WiFi hub + 38KHz IR blaster to unify control of:
✅ BLE Mesh/ZigBee devices (lights, sensors, plugs)
✅ Infrared appliances (ACs, TVs, fans) via smartphone
✅ Offline local control (no internet needed)
🔹 No More Remote Clutter – Replace all IR remotes with one app
🔹 Automate Your Home – Create scenes like "Movie Night" (TV on + lights dimmed)
🔹 DIY IR Learning – Program any IR device, even unsupported brands
🔹 Group Control – Manage multiple devices simultaneously
🔹 Works with Alexa/Google Home – Voice control compatible
1️⃣ Connect devices via BLE Mesh/ZigBee/WiFi
2️⃣ Program IR controls using the Smart Life App
3️⃣ Automate routines (e.g., "Turn AC on at 78°F when room is empty")
Note: Requires 2.4GHz WiFi (5GHz not supported).
We offer fast and secure shipping across India, with most orders dispatched within 24 to 48 hours to ensure timely delivery.
In case you're not satisfied, we provide a hassle-free 7-day return or replacement policy on eligible products, making your shopping experience worry-free.
All products come with a standard manufacturer warranty, covering you against any manufacturing defects as per brand terms and conditions.
Your payment information is always protected—our website uses industry-standard encryption and trusted gateways to ensure 100% secure transactions through credit/debit cards, UPI, wallets, and net banking, giving you complete peace of mind while shopping.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
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