Title
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
✅ Targets High-Value Keywords:
"ESP32 smart switch"
"Magic switch technology"
"eWeLink-Remote hub"
"Certified WiFi switch"
✅ Technical + User Benefits:
Explains ESP32 advantages (not just "upgraded chip")
Highlights local control for privacy-conscious buyers
✅ Safety Emphasis:
Details temperature protection mechanisms
Lists certifications to build trust
✅ Action-Oriented Language:
"Sync multiple devices", "Works without cloud", "Worry-free use"















BASICR4 is a newly upgraded WiFi smart switch equipped with an ESP32 chip. BASICR4 not only enhances the basic features but also elevates performance, all while maintaining an affordable price. Compared with BASICR2, BASICR4 has three new functions, Magic Switch Mode, Auxiliary Overheating Protection, and “eWeLink-Remote” Control. BASICR4 has “magic switch” mode, which means you can still control the light switch through the app even turning off a traditional wall switch (Note: *Only compatible with mainstream brands of double pole rocker switches. The rear-end light needs to be compatible with mainstream brands of LED,energy-saving lamps, and incandescent lamps ranging from 3W to 100W). BASICR4 is a smart switch with the gateway function of “eWeLink-Remote“. Using S-Mate2 or R5 to pair with BASICR4, then set the scene, you can reach the two-way control and local control. With the product’s built-in temperature sensor, the real-time maximum temperature of the entire product can be detected and speculated, which prevents the product from deformation, melting, fire, or live devices from exposure in case of over-temperature. The BASICR4 not only has CE, FCC, etc basic certifications but also passed the more authoritative ETL certification. BASICR4 has all the most basic functions, APP remote control, voice control, timer, power-on state, and other functions. You can control your home appliances anytime, anywhere, and also create a variety of smart scenes to facilitate your life.
We offer fast and secure shipping across India, with most orders dispatched within 24 to 48 hours to ensure timely delivery.
In case you're not satisfied, we provide a hassle-free 7-day return or replacement policy on eligible products, making your shopping experience worry-free.
All products come with a standard manufacturer warranty, covering you against any manufacturing defects as per brand terms and conditions.
Your payment information is always protected—our website uses industry-standard encryption and trusted gateways to ensure 100% secure transactions through credit/debit cards, UPI, wallets, and net banking, giving you complete peace of mind while shopping.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
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