Title
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Core Functionality First
"Converts Any Switch to Smart" (main value proposition)
Specifies switch types "(Pulse/Rocker)"
Technical Superiority
"eWeLink-Remote Gateway" (key differentiator)
"Works Without Internet" (critical reliability feature)
Compatibility Clarity
Lists major compatible devices "MINI R3/M5/S40"
Removed Redundancies
Eliminated repetitive "smart" descriptors
Consolidated control methods
Character Count: 182/200 (optimal)
S-MATE can connect the ordinary 1/2/3-button wall switch which acts as a remote controller. After pairing with MINI R3 , MINI R3 can be controlled locally by S-MATE through the “eWeLink-Remote” signal, and trigger other smart devices in the smart scene. 1 MINIR3 can connect more S-MATE, and 1 S-MATE can be added to 3 MINIR3. S-MATE is battery-powered, so it does not require a neutral wire in the mounting box. S-MATE is fit for almost any switch type, such as pulse switch, rocker switch, and change your existing switch into a smart one. SONOFF S-MATE is the module that can transmit the “eWeLink-Remote” signal, We also named it “eWeLink-Remote sub-devices”.MINI R3 is the device with “eWeLink-Remote” received, we name it “eWeLink-Remote gateway”. Once S-MATE was added to any eWeLink-Remote gateway( such as MINI R3, M5 ), can not only control all products with eWeLink-Remote gateway when there is no network connection locally but also controls any other SONOFF smart device in the smart scene when there is a network connection. It is “eWeLink-Remote” Control , or you can click this post to learn more.
We offer fast and secure shipping across India, with most orders dispatched within 24 to 48 hours to ensure timely delivery.
In case you're not satisfied, we provide a hassle-free 7-day return or replacement policy on eligible products, making your shopping experience worry-free.
All products come with a standard manufacturer warranty, covering you against any manufacturing defects as per brand terms and conditions.
Your payment information is always protected—our website uses industry-standard encryption and trusted gateways to ensure 100% secure transactions through credit/debit cards, UPI, wallets, and net banking, giving you complete peace of mind while shopping.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
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